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 3 reviews
by Rahil Desai on West Metro Dental
Thank You!

I would like to thank Dr. Shah for doing a great job on my crown(cap). I almost never feel that I have a crown, it feels like a real tooth. I would also like to thank her for detecting a hidden cavity, which if left as is could have led to decay and eventual root canal. She is a serious professional and at the same time has very caring nature. She understands the worries and doubts a patient could have and does a very good job at clearly explaining the issues and potential remedial procedures.

I would also like to thank Sarabjit for accommodating to my busy schedule and booking appointment as per my convenience. I did not have to worry about filing any bills with my insurance provider, she took care of all.

I have been to other Dental practices in Etobicoke and North York; and I can say West Metro Dental is different, for good. They are professional and caring.

by bunny on West Metro Dental
Great Team and Office!!

A very clean dental office with friendly staff and state of the art dental technology. Quick and efficient hygienists ,team of competent dentists & in house specialists. Great use of modern technology to organize and keep in touch with patients. Great experience -highly recommended for families in the area !!

by Anonymous on West Metro Dental
West Metro New Review

Kim is the most knowledgeable Dental hygienist I have encountered. She is very serious about her profession and takes the time to explain what she is doing and more importantly what you can do for your dental health.

Mauricio Alvarez
Mauricio Alvarez
14:53 29 Jun 17
Like a couple of others on this review board, I was over scheduled past the limit of my insurance policy and forced to deal with my last bill out of pocket. Kim is an excellent hygenist, but unfortunately the only good thing about this location. I wrote an email to let them know I didn't appreciate the overbooking for the year (cleaning every 4.5 months) as well as to ensure that this doesn't happen again. I received a phone call where the receptionist admitted they had the wrong information on my file about my policy, however it was still my responsibility to call my insurance company and know what is covered. I found this unprofessional to say the least. If they tell me it is within their scope to never let this happen again, they could have prevented it in the first place. It is THEIR responsibility to ensure they have the right policy information on MY file to begin with. I'll likely call back to cancel all future appointments and take my business elsewhere. Oh and the five star reviews? Fueled by free movie tickets promised by their emails.
Emily Sedgwick
Emily Sedgwick
23:12 01 Jun 17
West Metro Dental was as pleasant an experience as a Dental visit can be. The office was clean and in a very accessible location. My one complaint is that I requested my x-rays be sent to an oral surgeon and they haven't responded to my request yet. Other than that the office has friendly professionals and is a good atmosphere!
Sara Elle LeBlanc
Sara Elle LeBlanc
02:19 27 Jun 17
Most amazing team! Very professional and helpful with anything to do with your teeth. I absolutely love and appreciate my Hygienist Kim! She's so sweet and always makes sure my teeth are clean and sparkling white! Best team of dental professionals in the GTA hands down!
Sarah Ramnarine
Sarah Ramnarine
22:10 01 Jun 17
Best dental office I've ever been to! The staff is very friendly and they genuinely care! They have all of the new technology and are very good at their jobs from wisdom teeth extraction to root canals to cleaning. I highly recommend them!
Elijah Vieau
Elijah Vieau
14:20 06 May 17
Been a patient for 5 years. Dr Walia and his staff are incredible. Everyone greets me by name. Never wait more than 20 minutes for an appointment. The true definition of superior customer service and this is from a guy who worked in the customer service industry for many years. I've moved 3 times since being a patient and continue to go to west metro despite there being dentists closer to where I live. I always feel welcome.
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